Scope of This Policy
This Privacy Policy applies to all software products, services, and websites offered by Elliot Software, whether installed locally, accessed online, or distributed through third-party platforms such as the WordPress Plugin Repository or Chrome Web Store.
This policy does not apply to third-party websites or services that our software may analyze, integrate with, or link to.
Information We Collect
Information You Voluntarily Provide
Some products may allow or require you to submit information such as:
- Name
- Email address
- Support messages or inquiries
- Product or license information (if applicable)
This information is provided directly by you and is used only for the purpose for which it was submitted (for example, responding to support requests).
Automatically Processed Information (Local / On-Device)
Certain tools may process technical or site-related data locally on your device or server, including:
- Page-visible scripts, images, links, or iframes
- Performance or resource timing data
- Publicly accessible cookies or headers
- Plugin or configuration settings
This data is processed on demand, typically after a user action (such as clicking a button), and is not transmitted to Elliot Software servers unless explicitly stated.
Information We Do Not Collect
We do not knowingly collect:
- Passwords or authentication credentials
- Financial or payment card information
- Health or medical data
- Precise geolocation data
- Private communications unrelated to support requests
How We Use Information
Information is used strictly to:
- Provide core software functionality
- Respond to support or contact requests
- Improve reliability, security, and usability
- Comply with legal or platform requirements
We do not use collected information for advertising, tracking, or profiling purposes.
Data Storage and Retention
- Most Elliot Software products operate locally within your browser or WordPress installation.
- Support submissions may be stored in your WordPress database and/or sent via email to site administrators.
- We retain information only for as long as necessary to fulfill its intended purpose or as required by law.
Data Sharing and Disclosure
We do not sell, rent, or trade user data.
Data may be disclosed only:
- If required by law or legal process
- To protect the rights, safety, or security of users or systems
- With explicit user consent
Third-Party Services
Some products may interact with third-party services (such as WordPress, hosting providers, or browser platforms). These services operate under their own privacy policies, and Elliot Software is not responsible for their practices.
User Rights
Depending on your jurisdiction, you may have the right to:
- Request access to information you provided
- Request correction or deletion of your information
- Withdraw consent where applicable
Requests can be made by contacting us using the information below.
Security
We take reasonable technical and organizational measures to protect information processed by our software. However, no method of electronic transmission or storage is completely secure.
Children’s Privacy
Elliot Software products are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be reflected by the “Last updated” date on the page. Continued use of our software after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact:
Elliot Software
Website: https://elliotsoftware.com/
Support: https://elliotsoftware.com/support/